Reliance Infocomm

relinfo

Reliance Infocomm's network is a high-capacity, integrated (wireless and wireline), convergent (voice, data and video) digital network. The network is designed to offer services that span the entire Infocomm value chain - infrastructure, services, both for enterprises and individuals, applications, and consulting. The network is designed to deliver services and applications that will change the way Indians live. Installed Infrastructure is capable of supporting 14 Million subscribers with out incremental installation.

Business Challenges

  • Monitoring of the entire network on 24 x 7 basis and 100% Redundancy for telecom stations in 426 locations
  • Fault & Performance Management
  • Traffic Monitoring
  • Operation Support System (NEMS,Clarity)
  • Remote configurable architecture

KLG Solution

  • Application for realtime monitoring of operating parameters of network
  • Escalation of alarms & resolutions of issues
  • Performance measurement
  • Control from one center for the entire network
  • Unlike most other network operations centers around the world, which are designed to support a specific product, service or geography, the network of Reliance is unique in the sense that it controls a range of products, services and geographies.
  • The NOC could monitor the pan-India network on a 24/7/365 basis by employing state-of-the-art digital system to track, display and maintain the complex network.